In case of defective performance, breach of duty and/or material defects the Customer grants ELATEC the right to remedy this by replacement free of charge or by remedying the defect in any other way within an appropriate deadline. The Customer has the right to object against the chosen remedy for good cause.
Unless otherwise agreed, the warranty period for all goods delivered by ELATEC shall be twelve (12) months.
Customers may purchase an additional 4 year warranty at the time of purchase. Warranty is return to base to their nearest Copy Monitoring office.